About Lane
As a certified coach (CPCC, ACC), I’m focused on helping you transform your career, your leadership, and your life. Most of all, I’m here to help you unlock the opportunities you want and live life feeling a little more true to yourself.
I’ve spent the past 12 years of my career in high-growth customer, content, and product teams at Twitter and Slack, most recently as the Director of a 30-person Product, Content, and Engineering team. I’ve learned first-hand how to rapidly scale work, teams, and relationships in a purpose-driven way. I’m also an artist: I studied photography at the San Francisco Art Institute and have exhibited internationally. While my key focus is coaching, I can also offer mentorship and advice in my areas of experience.
My areas of expertise
Leadership + people management
According to the Gottman Institute, 94% of the time, the way a conversation begins determines how it will end. As a leader and/or people manager, your words and actions matter. I can help you navigate interpersonal and team dynamics, strengthen your relationships, and guide your team to achieve results.
Customer experience
There’s nothing more important to your business than your customers. With over a decade of experience in customer-focused teams, I can offer coaching and mentorship in creating a customer-driven product and culture, as well as scaling customer experience teams and processes.
Creative + product execution
If you want results, focus is everything. Whether you’re an independent artist or leading a creative product team, I can help you refine your vision, strategy, and execution.